Wednesday, November 11, 2009

Quality Control and Improvement 11/12/09

Although Walmart hasn't been known for having the best quality merchandise in the past it does however attempt to incorporate quality measures in it's companies procedures. Walmart is a retailer not a manufacturer and its quality control measures are differentiated. Walmart actively participates in its suppliers quality control measures in order to achieve better quality items on their shelves. Before merchandise is ordered from a specific supplier an initial inspection of a sample is required. I researched ten companies that supply Walmart from toothpaste manufacturers to food suppliers and most use a three sigma system. In the past Walmart has had to enforce tighter quality control measures on it's Chinese suppliers. Many of the Chinese companies now utilize continuous improvement methods for managing their quality control efforts.

- Source: Thomson Reuters

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